B.Com/MBA Marketing A sales can include a variety of tasks, such as:
Building relationships: Building trust with customers and understanding their needs so you can offer them the right products or services
Identifying prospective customers: Finding recent customers and developing a commercial relationship with them
Providing excellent customer service: Greeting customers, answering their questions, and helping them find products
Responding to customer needs: Acting as a point of contact between customers and the company, and negotiating sales terms and agreements
Delivering sales presentations: Persuading customers to buy recent products or services
Processing sales transactions: Operating the cash register and handling customer returns, price changes, and discounts
Coordinating sales efforts: Working with other departments to expand the company to recent markets
Developing and maintaining a customer database: Generating leads through cold-calling or referrals, and facilitating the customer journey