Graduate in Any Discipline (BBA/B.Com/Bachelor's Degree Preferred)
Experience:
2–4 Years
Department:
Sales & Business Development
Location:
Vadodara
Working Days:
Monday to Saturday
Working Hours:
9:00 AM to 5:30 PM
Job Purpose To manage customer inquiries, maintain CRM records, coordinate customer communications, schedule customer visits, and support business development activities to enhance customer satisfaction and drive sales growth.
Key Responsibilities
Handle customer inquiries through phone calls, emails, and messages.
Follow up with prospective and existing customers regarding inquiries and quotations.
Maintain and update customer information in the CRM system.
Perform accurate data entry and maintain sales records.
Coordinate and schedule customer visits for the sales team.
Build and maintain robust relationships with customers.
Assist in digital marketing activities as required.
Participate in exhibitions and trade shows with the sales team (1–2 times per year).
Coordinate with internal teams to ensure timely customer support and service.
Prepare daily and weekly follow-up reports and update management on sales activities.
Technical Skills
CRM Software
MS Excel
MS Word
Email Communication
Data Entry & Documentation
Basic Digital Marketing Knowledge (Preferred)
Soft Skills
Excellent Communication Skills
Customer Relationship Management
Solid Follow-up Skills
Coordination & Teamwork
Time Management
Problem-Solving Ability
Positive Attitude and Professionalism
Ability to Work Independently
Pay: ₹30,000.00 - ₹40,000.00 per month
Perks
Provident Fund
Application Question(s):
Do you have 2–4 years of experience in Sales, Customer Support, or Business Development?
Have you worked with CRM software to manage customer data and sales activities?
Have you maintained sales records, customer databases, or MIS reports?
Are you comfortable working at GIDC Manjusar, Savli, Vadodara?
Are you proficient in MS Excel, MS Word, and Email Communication?
Work Location: In person
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