Skillset: SAP Service Delivery Manager Experience: 15 - 25 Years Job Location: Bangalore : Role Summary SAP SDM responsible for end‑to‑end delivery and governance of SAP services (AMS / Projects / Enhancements) across customer accounts. The role acts as the primary interface between client stakeholders and delivery teams, ensuring SLA adherence, service quality, operational stability, and continuous improvement.

Key Skills & Competencies Functional & Technical - Solid SAP expertise (S/4HANA / ECC)
Understanding of:
SAP modules (SD/MM/FICO/PP etc.)
SAP integrations (PI/PO, APIs, BTP)
Knowledge of AMS and support models Service Management - ITIL processes (Incident, Problem, Change, Release)
SLA/KPI governance and reporting




Experience in ServiceNow or similar tools Leadership & Soft Skills - Stakeholder management & CXO engagement
Robust communication & presentation skills
Decision-making and problem solving
Team leadership across global delivery models Experience & Qualification - 15 - 25 years overall experience
Minimum 5+ years in SAP SDM / Delivery Manager role
Proven experience in:
SAP AMS & project delivery
Multi-client / multi-geography engagements
Preferred:
PMP / ITIL Certification
SAP certifications Regards, Bala

📌 Sap Service Delivery Manager Bengaluru
🏢 Career Soft Solutions
📍 Bengaluru