Key Responsibilities
Sales Management:
Achieve and exceed sales targets for affordable housing loans through the DSA (Direct Selling Agent) channel.
Build, maintain, and grow a network of DSAs to drive loan disbursements.
Conduct regular meetings and updates with DSAs to ensure alignment on business goals.
Channel Development & Relationship Management:
Identify, onboard, and train DSAs on product offerings, documentation, and compliance requirements.
Develop and nurture solid relationships with DSAs to ensure consistent business flow.
Monitor and evaluate DSA performance to ensure productivity and quality of leads.
Customer Acquisition & Retention:
Develop strategies to source potential customers for affordable housing loans through DSAs.
Ensure timely resolution of customer queries and issues to enhance satisfaction.
Promote cross-selling of other products to existing customers.
Market Analysis & Strategy:
Analyze market trends and competition to devise strategies to capture market share.
Identify potential prospects and areas for expansion of the affordable housing loan segment.
Compliance & Risk Management:
Ensure that all loan applications sourced through DSAs comply with the company’s policies and regulatory requirements.
Monitor and control delinquency rates by ensuring thorough due diligence of borrowers.
Team Collaboration:
Collaborate with credit and operations teams to ensure smooth processing and disbursement of loans.
Provide regular feedback and insights to the product team for enhancing the loan offerings.