Key Responsibilities

Functional Responsibilities
Lead ServiceNow GRC/IRM implementation, enhancement, and support projects.
Gather and analyze business requirements related to Governance, Risk, and Compliance.
Configure and customize ServiceNow GRC modules to meet business needs.
Design and implement risk and compliance management frameworks.
Conduct workshops with business stakeholders and compliance teams.
Define risk assessment processes, controls, and compliance requirements.
Support audit planning, execution, and remediation activities.

ServiceNow GRC Modules Hands-on experience with one or more of the following modules:
Policy and Compliance Management
Risk Management
Audit Management
Vendor Risk Management (VRM)
Third-Party Risk Management (TPRM)
Business Continuity Management (BCM)
Operational Resilience Management
Privacy Management
Regulatory Change Management

Technical Responsibilities
Configure workflows, business rules, UI policies, client scripts, and notifications.
Develop and maintain ServiceNow GRC dashboards and reports.
Create and maintain ACLs, catalog items, forms, and workflows.
Perform integrations using




REST APIs
SOAP APIs
MID Server
IntegrationHub
Support data migration and transformation activities.
Collaborate with ServiceNow platform teams for enhancements and upgrades.

Project Responsibilities
Participate in end-to-end implementation projects.
Prepare requirement documents, solution designs, and implementation plans.
Execute SIT, UAT, and production deployments.
Provide post-implementation support and troubleshooting.
Work closely with client stakeholders, business users, and leadership teams.

Mandatory Skills
5 to 13 years of overall IT experience.
3+ years of ServiceNow GRC/IRM experience.
Solid experience in
Risk Management
Compliance Management
Audit Management
Policy Management
Hands-on ServiceNow platform configuration experience.
Experience with workflows, Flow Designer, and IntegrationHub.
Knowledge of governance and compliance frameworks:
ISO 27001
NIST
SOX
COBIT
GDPR
PCI-DSS
Solid understanding of IT Risk and Cybersecurity concepts.

📌 Servicenow Grc Hyderabad
🏢 Tata Consultancy Services
📍 Hyderabad