Role Responsibilities:
Respond to customer inquiries about company products and services.
Answer and document calls, emails, and transactions.
Request additional or missing information from customers via phone or letter.
Track and log client and order information for call center activity monitoring.
Job Requirements:
Any graduate with solid communication and customer service skills.
Experience in handling calls and managing client relationships.
Attention to detail for accurate documentation.
Ability to work in a quick-paced, client-focused setting.