Location Name: Pune Corporate Office - Mantri

Job Purpose Techno-Functional “PMO + Support” Hybrid Role for BFL EMI Card Transaction Approval System.

Duties And Responsibilities
Leads the requirements/projects from originating the requirement to its delivery i.e.
Interact with cross functional business teams to understand business needs and prioritize requirements
Understand and identify areas of improvement across businesses and participate in solution identification and implementation
Executed project management functions for technology implementation and upgrades.
Adhere to quality / info-security guidelines and processes including maintain adequate documentation.
Level-02 support for Production issues and coordinating with Business and 3rd Party System owner.
Creating Reports using SQL.
Vendor management.

Key Decisions / Dimensions
Finalizing the Architecture
Test case and result review.
Implementation plan.
Production issue immediate corrective and preventive actions.
Team Management

Major Challenges
Requirement capturing with discussion with Business.




Handling and communicating with multiple stake holders like Business/QA/Support Team/IT/RISK etc.
Handling Production issues and coordinating with 3rd Party Vendor.
Conduct systematic Root Cause Analysis.
Support to SIT and UAT.

Required Qualifications And Experience
Qualifications

Graduation in computers / IT
Work Experience

Experience of 3 – 5 years (GB04)
Mandatory Skills (tasks may differ basis the below mentioned skill sets)

Must Have
Should have 3– 5 years of experience as PMO/Business-Architect
Mut be ready for Production Support activities.
Well versed with API’s and have basics of SQL.
Well versed with Software and Defect management cycle.
Positive in Solutioning and documentation. Must have experience in creating Techno-Functional Specifications.
Excellent communication and stakeholder management skills.
Solid bias for action & driving results in a high-performance workplace. Demonstrated success & achievement orientation with Team management skills.

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