Role Overview: We are seeking a social-first, internet-native leader to build, scale, and own our social media and online reputation engine from the ground up. You live on the timeline, understand internet culture deeply, and know how to turn brand conversations into growth loops. This is not a "scheduling posts" job—you will own our community ecosystem and protect our brand reputation in real-time.
Key Responsibilities
Social Media
Define and lead the overall social media strategy across Instagram, LinkedIn, YouTube, Facebook, X, and emerging platforms
Executing daily postings and managing updates across our corporate social media platforms.
Maintain a content calendar for regular and relevant updates
Support in enhancing the Group’s digital presence across social media platforms
Create video and edit quality video for social media
Ensure messaging is aligned with brand voice and business objectives
Online Reputation Management
Manage the brand’s online reputation across digital touchpoints.
This is not just about replying to comments. It is about understanding what people are saying, why they are saying it, what it means for the business, and how the brand should respond.
Internal Communication
Support in drafting and executing internal campaigns, newsletter and leadership message
Coordinate with business functions
Create and edit quality content for internal communication
Operations Manager
Vendor Coordination: Managing communication with external vendors and facilitating internal workflows
Administrative & Financial Support: Handling team invoices, tracking processing cycles, and managing basic departmental documentation.
Key Skills Required
1+ years of managing Social media platforms
Valuable written and verbal communication
Basic designing knowledge of Canva
Video Shoot and editorial abilities
Working knowledge of social media platforms
Ability to multitask, work collaboratively, and meet deadlines
Creative skills for contributing recent and creative ideas.
Experience in BFSI / Insurance sector would be added advantage.
Educational Qualification
Graduate/Postgraduate in Mass Communication, Marketing, or related fields
Why Join Us? You’ll be part of a forward-thinking, high-impact team that shapes the corporate narrative and strengthens the brand’s visibility across all communication channels.
📌 Social Media Executive Mumbai Suburban (India)
🏢 Universal Sompo General Insurance
📍 India
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