Store Manager | Chicken/QSR Industry - Roles & Responsibilities:
Manage overall store operations, ensuring smooth day-to-day functioning of the outlet.
Drive sales growth and achieve revenue and profitability targets.
Monitor inventory levels of chicken products, ingredients, and packaging materials to minimize wastage.
Ensure food safety, hygiene, and quality standards are maintained as per company and regulatory guidelines.
Lead, train, and motivate store staff to deliver excellent customer service.
Handle customer queries, complaints, and feedback to enhance customer satisfaction.
Prepare staff rosters, manage attendance, and monitor team productivity.
Ensure compliance with SOPs, operational processes, and audit requirements.
Coordinate with suppliers and warehouse teams for timely stock replenishment.
Track store performance through daily sales reports, cost control, and KPI monitoring.