We are seeking enthusiastic individuals for the Spot Offer role in our Oriya/Assamese voice process. This position involves providing excellent customer service to our clients through effective communication in the Oriya or Assamese language.
Responsibilities
Handle incoming calls from customers in Oriya/Assamese language.
Provide information and assistance regarding products and services.
Resolve customer queries and issues in a timely and productive manner.
Maintain a high level of customer satisfaction through effective communication.
Document all interactions with customers accurately in the system.
Collaborate with team members to ensure a seamless customer experience.
Skills and Qualifications
Proficient in Oriya and/or Assamese language (spoken and written).
Solid communication and interpersonal skills.
Basic computer skills and familiarity with call center software.
Ability to handle multiple tasks and work in a quick-paced environment.
Customer service orientation and problem-solving skills.
High school diploma or equivalent; further education in communication or customer service is a plus.
📌 Spot Offer For Oriya/assamase Voice Process Kolkata
🏢 Imarque Solutions
📍 Kolkata
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