Team Leader - (Sales -WFO) We are looking for a highly motivated and result-oriented Sales Team Leader to join our international BPO for Inbound Sales . The ideal candidate will have hands-on experience in leading a team, driving performance, and achieving sales targets in a quick-paced outbound/inbound setting. Key Responsibilities:
Lead, coach, and manage a team of 15–20 sales agents.
Drive high conversion rates on both inbound and outbound calls.
Develop and implement effective sales strategies to overcome objections and close deals.
Monitor team performance against KPIs and take corrective actions as needed.
Analyze sales data and trends to continuously improve performance.
Prepare and maintain daily/monthly reports and ensure SLA compliance.
Collaborate with operations and QA teams to align on performance goals.

Required Skills & Qualifications:




Minimum 1 year of experience as a Team Leader in an International BPO (Sales Process).
Proven track record in sales, objection handling, and closing techniques.
Exceptional communication and interpersonal skills.
Proficient in CRM tools and sales reporting.
Strong analytical, detail-oriented, and logical thinking abilities.
Capable of coaching and engaging a high-performance sales team in a high-pressure environment. Perks & Benefits:
Attractive performance-based incentives • Lucrative Incentives (Daily and Monthly Incentives) • Incentives (No Capping)
Multi-Cuisine Food Facility (Dinner) •

Insurance Benefits • Attendance Bonus
5 Working Days
US Shift Opportunity Location-Vashi Navi Mumbai

📌 Team Leader International Voice Process Navi Mumbai
🏢 Brocus IT Solutions
📍 Navi Mumbai