Job Responsibilities- - Handle inbound and outbound customer calls.-
Build and maintain solid customer relationships.-
Manage customer accounts and provide end-to-end account servicing.-
Create, update, and maintain property listings on the platform.-
Track and manage lead activities through the CRM.-
Follow up with customers and coordinate with internal teams for timely issue resolution.-
Ensure high customer satisfaction through prompt support and effective communication. Requirements- - Graduate in any discipline.-
0–3 years of experience in Customer Support, Telecalling, Customer Success, Account Servicing, or CRM.-
Positive communication skills in English and Hindi.-
Basic knowledge of MS Office and CRM tools.
Customer-focused with valuable interpersonal and problem-solving skills.
Preferred Experience in Real Estate, BPO, Customer Support, or Tech Operations.