Company Description Urjja One Powertech LLP is reshaping the energy landscape with innovative, sustainable, and cost-effective power solutions. The company partners with businesses, industries, and communities to support their transition to cleaner energy while improving operational efficiency and reducing environmental impact.

Urjja

One focuses on delivering practical solutions that align economic growth with environmental responsibility. Its mission is to empower clients to grow while contributing to a greener, more resilient future for all stakeholders.

Role Description The Telesales Specialist is a full-time, in office role based in Guwahati. This role involves making outbound sales calls to prospective and existing customers, explaining Urjja One’s energy solutions, and converting leads into successful sales.

The Telesales

Specialist will handle inbound inquiries, provide clear and accurate information, and maintain detailed records of interactions and outcomes in CRM or tracking systems. The role includes following up on leads, nurturing customer relationships, coordinating with the sales and operations teams, and meeting or exceeding defined sales targets.

The Telesales





Specialist will also participate in product and process training, share customer feedback with the team, and contribute to improving telesales scripts and strategies.

Qualifications
Strong Customer Service and Customer Support skills to handle inquiries, resolve concerns, and maintain a positive customer experience.
Excellent Communication skills, including transparent verbal communication, active listening, and the ability to explain technical or service details in simple terms.
Proven Sales skills, with the ability to identify customer needs, present solutions effectively, and close deals in a telesales environment.
Training experience or willingness to participate in regular training to stay updated on products, processes, and sales techniques.
Prior telesales or call center experience in B2B or B2C environments is preferred.
Basic computer literacy and familiarity with CRM or call management tools.
Ability to work on-site in Guwahati, manage time effectively, and handle high call volumes.
Minimum educational qualification of a high school diploma; a bachelor’s degree in business, commerce, or a related field is an advantage.

📌 Telesales Specialist Guwahati
🏢 Urjja One PowerTech
📍 Guwahati