To educate them on KYC how to handle calls.
Making mock calls followed by call audits observation.
Engage the team batch in various training activities.
Training the batches in complete process cycle and give them product know with sales training.
Candidate Profile :
Should be able to train employees, must have leadership skills excellent command over the language.
Must be valuable in preparation of training modules, presentation reports.
Must possess robust knowledge in banking financial products.
Candidates with minimum 2 years of solid experience in Product/Sales training, preferably from BPO/Call centre background.
Most preferable for multilingual languages.
📌 Trainer Cum Quality Pune
🏢 Imarque Solutions Private
📍 Pune
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