:
To educate them on KYC & how to handle calls.
Making mock calls followed by call audits & observation.
Engage the team & batch in various training activities.
Training the batches in complete process cycle and give them product know with sales training.
Candidate Profile :
Should be able to train employees, must have leadership skills excellent command over the language.
Must be valuable in preparation of training modules, presentation & reports.
Must possess solid knowledge in banking financial products.
Candidates with minimum 2 years of solid experience in Product/Sales training, preferably from BPO/Call centre background.
Most preferable for multilingual languages.
📌 Trainer Cum Quality Chennai (India)
🏢 Imarque Solutions
📍 India
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