Ideally you will have worked with –
High traffic B2B websites/apps/systems.
Experience on complex apps and website would be an advantage.
Experience working on CMS driven websites.
Must have a portfolio with case studies.
Experience working in an agile development workplace.
Experience of working in Kanban, but also a Scrum team.
Understanding of accessibility standards.
An understanding of development practices and technologies such as HTML, CSS, JavaScript and their impact on the digital experience.
A explicit understanding of where UX design fits within an organisation and what value it can bring.
Experience working with BAs, product owners and project managers, to capture, review and agree business requirements.
Stakeholder management skills.
Ability to manage conflicting priorities.
Typical deliverables:
UX Research using workshops, interviews and focus groups
Personas, Experience Maps, User Journeys and User Flows
Wireframes
Interaction Design Prototype
Visual Design, supported by our digital toolkit
Style guide and Specifications
Systems and software:
FIGMA- mandatory
Axure.
Sketch App.
Creative Suite.
InVision and DSM.
Zeplin.
Confluence.
Jira.
Experience of Siebel and/or Pega (Not essential, but nice to have).
Other prototyping, user research and testing applications.
Must Haves:
Excellent written and verbal communication skills to effectively present findings and recommendations.
Effectively communicate complex information to senior management, stakeholders, and technical teams to gain buy-in and alignment.
Ability to motivate and lead teams, build consensus, and navigate complex stakeholder dynamics.
Understanding Azure Devops and be able to size a project(VROM) with minimal information provided.