UX/UI Designer with strong interests and capabilities in the design and development of engaging user experiences. The ideal candidate will thrive in our work environment which requires strong problem-solving skills, a self-directed work-style, and an aptitude for team collaboration and open communication.
As a UX Designer
Understand the needs of our users and create designs that empowers users
Illustrate design ideas using storyboards, process flows, and wireframes
Design current and creative approaches for interaction design, data visualization, information design, and interactive elements to facilitate user understanding while being aesthetically appealing
Create user personas
Ensure product designs are on-brand and aligned with product goals, established design strategies, and modern design trends
Present your designs to multiple stakeholders and work closely with Product and Engineering to bring designs to life
Identify and troubleshoot UX problems
Conduct layout adjustments based on user feedback
As a UX Designer
5+ years of proven work experience as a UI/UX Designer
5+ years of SaaS experience, specifically on customer-facing product experiences
Knowledge of wireframe tools (e.g., Figma, AdobeXD)
Portfolio of design projects done in Enterprise application UI/UX design
A track record of producing or helping others produce highly usable and visually appealing product experiences
Experience working with a shared design system serving multiple teams and products
Minimalistic design approaches
Experience with (outbound) contact center SaaS platforms
Robust design process with agile and product management processes
Clear, concise verbal and written communication skills
Experience working in a fast-paced and team-oriented environment