Role & responsibilities
Handle customer queries through email and other communication channels in a skilled and timely manner.
Provide administrative support for UK insurance processes and customer accounts.
Maintain accurate customer records and update policy information as required.
Process customer requests while ensuring compliance with company procedures and UK insurance guidelines.
Coordinate with internal teams and UK stakeholders to resolve customer-related issues.
Ensure all documentation is completed accurately and maintained as per process requirements.
Deliver excellent customer service while meeting productivity and quality targets.
Follow data protection, confidentiality, and regulatory requirements.
Identify customer needs and provide appropriate solutions or escalate issues when required.
Support continuous improvement initiatives within the team.

Preferred candidate profile Any industry and any graduate

Perks and perks

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📌 Walk In Administration Executive Pune (India)
🏢 Well Dunn (india) Management Consultancies Private
📍 India