Job Title: Telecaller (Outbound Patient Referrals)

Company: Karama Ayurveda

Location: Azadpur, Delhi (Office-based)

Employment Type: Full time

About the Company

Karama Ayurveda is a dedicated Ayurvedic hospital/clinic focused on holistic healing and patient-centered care. We specialize in traditional Ayurvedic treatments combined with modern patient management practices to deliver effective and ethical healthcare solutions.

Job Summary

We are looking for a results-driven Telecaller to handle outbound patient engagement and referrals. The role involves connecting with potential patients, explaining Ayurvedic treatments, and converting inquiries into clinic visits while maintaining a professional and ethical approach.

Key Responsibilities
Make outbound calls to potential patients and explain Ayurvedic treatments and services
Generate patient interest and convert leads into confirmed appointments
Schedule and coordinate appointments with clinics/hospitals
Maintain accurate records of patient interactions in CRM/Excel
Follow data privacy and confidentiality guidelines strictly
Achieve daily and weekly call targets and appointment conversion goals




Handle follow-ups to maximize patient engagement and conversion

Requirements
Minimum 2 years of experience in telecalling, sales, or healthcare outreach
Strong communication and persuasion skills with a patient-first approach
Ability to explain healthcare services clearly and ethically
Sales awareness with focus on conversion and target achievement
Proficiency in Hindi (mandatory); basic English preferred
Comfortable working in a target-driven setting

Compensation & Benefits
Salary: ₹18,000 – ₹20,000 per month
Incentives: Performance-based, no upper cap
Growth chance in healthcare sales and patient management

Working Schedule
6 days working (Sunday fixed off)
Office-based role in Azadpur, Delhi

How to Apply Interested candidates can apply by submitting:
Updated Resume
Brief Cover Note (mentioning relevant telecalling/sales experience)

Selection Process:
Resume Screening
Telephonic Interview
Face-to-Face Interview

Pay: ₹18,000.00 - ₹24,000.00 per month

Benefits
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

📌 Telecaller Outbound Patient Referrals Delhi (India)
🏢 Karma Ayurveda
📍 India