Key Responsibilities
Handle inbound and outbound calls professionally and courteously.
Schedule, confirm, and reschedule patient appointments.
Provide accurate information about hospital departments, doctors, services, and operating hours.
Follow up with patients regarding appointments, health check-up packages, and feedback.
Respond to patient inquiries and direct calls to the appropriate department when necessary.
Ensure patient confidentiality and comply with hospital policies.
Deliver exceptional customer service and maintain a positive patient experience.

Qualifications
Minimum qualification: Any Bachelor's Degree.
Previous experience in telecalling, customer service, healthcare, or hospital operations is preferred.

Required Skills
Excellent verbal communication and interpersonal skills.
Robust customer service orientation.
Basic computer knowledge and data entry skills.
Ability to multitask and work in a rapid-paced environment.
Skilled, empathetic, and patient-focused attitude.

Work Location: In person

📌 Telecalling Chennai (India)
🏢 Murugan Hospital
📍 India