Outbound Sales Calls (30%) 70% connect rate, follow-ups on KYC & disbursals, assist with Quick Eligibility Checks (QECs).
Funnel Improvement (50%) Drive higher loan conversions through effective counseling & document collection.
Process & Quality Adherence (10%) Maintain 90% telesales quality standards & regulatory compliance.
Customer Satisfaction (10%) Ensure CSAT score of 4.5+ and deliver an exceptional customer experience.
What You Need:
Robust sales & negotiation skills
Experience in loan product telesales
Ability to drive loan funnel conversions
Adherence to compliance & quality standards
📌 Telesales Associate Mumbai
🏢 Impact Guru
📍 Mumbai
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