Roles & Responsibilities:
Call incoming leads generated through online advertisements, walk-ins, and referrals.
Explain the services briefly and schedule appointments with counsellors.
Maintain call records, follow-up logs, and lead status in the CRM.
Handle basic customer queries over the phone and forward potential clients to senior staff.
Manage front-desk responsibilities, including greeting clients and registering walk-in visitors.
Prepare and submit daily call reports and updates to the Branch Manager.
Qualifications & Requirements:
Any Degree.
6 months to 1 year of experience in telecalling is preferred.
Positive communication skills in English and Tamil; Hindi is optional.
Basic computer knowledge and proficiency in MS Excel.
Valuable interpersonal and customer-handling skills.
Freshers with positive communication skills may also be considered.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Tele Caller Executive Vadapalani
🏢 Swift HR world
📍 Vadapalani
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