About The Role What you’ll be doing. Handle inbound and outbound patient inquiries for our hospital and clinic clients. Lead qualification, follow-up coordination, and CRM data hygiene — the front-line role for client engagements. Role type Full time Location Hyderabad, Telangana Work mode In office Experience 0–3 years Pay band ₹15,000/month Responsibilities What you’ll own day-to-day. Handle inbound patient inquiries from client hospitals and clinics

Make outbound follow-up calls to qualify leads and book consultations

Maintain accurate CRM records of every conversation (HubSpot)

Coordinate with client clinics on appointment confirmations + reminders

Escalate complex inquiries to the right team or clinical contact





Track conversion metrics and report weekly to the operations lead Requirements What we’re looking for. Clear spoken English, Hindi, and Telugu

Comfortable on calls — confident, calm, patient-aware tone

Basic computer + CRM familiarity (HubSpot training provided)

Reliable Mon–Sat schedule, willingness to work in-office

Patient-care attitude — many callers are anxious about a health concern Benefits Why people stay. Performance-based incentives on conversions

Training on healthcare communication best practices

Growth opportunities into Operations or Patient Success roles

Friendly small-team environment

📌 Tele Caller Hyderabad
🏢 MediGrow
📍 Hyderabad