Core Responsibilities
Own the entire credit underwriting process for his/her zone, including the consistent application of a credit policy, periodic credit reviews of existing customers, early warning and delinquency management and the assessment of the credit-worthiness of potential customers.
Conduct periodic review of all existing policies, guidelines and processes to ensure updation on lines of external workplace, organisation needs and regulatory framework
Assess customers sourced by the Sales team as per the credit policy, determine deviations and exceptions and provide decision on deals (approve / suggest modified terms / decline), assess the customers based on customer documents, FI report, Sales visit report, Bureau report (CIBIL, etc.) and Tele-verification with the customer / Personal Discussion.
Monitor the local market on a monthly basis through interaction (personal visit/conversation over telephone) with customers, dealers,
branches and other market intermediaries and provide recommendations for corrective action in sourcing, underwriting, etc.
Arrange for Credit programs and training within company's credit framework, providing inputs to analytics team to build portfolio analytics and scoring model, ensuring that there is no compromise on the quality of credit & maintain a healthy portfolio.
Authorize deviations raised and documented by underwriters in compliance with credit policy.
Monitor and oversee PDD management and ensure timely completion of personal discussion documents through customer visits in high value cases.
Oversee and initiate follow-ups with external vendors (FI, Legal & Technical valuations) to ensure timely query resolution/ report submission and eliminate any undue/ non-process related delays.
Co-ordinate with the recoveries team and generate business insights.
Manage end to end credit approval for the designated zone.