We are looking for an experienced and customer-focused Client Servicing Manager to manage client relationships and ensure exceptional service delivery. The ideal candidate should have at least 3 years of experience in client servicing or account management, with excellent communication, problem-solving, and relationship management skills.
Key Responsibilities:
Build and maintain strong relationships with existing clients.
Act as the primary point of contact for client queries and service requests.
Understand client requirements and ensure timely delivery of services.
Coordinate with internal teams to ensure seamless project execution.
Resolve client concerns and provide effective solutions to enhance customer satisfaction.
Conduct regular follow-ups and review meetings with clients.
Prepare reports on client feedback, service performance, and account status.
Identify opportunities for account growth and cross-selling services.
Ensure high levels of client retention and satisfaction.
Eligibility Criteria:
Education: Graduate
Experience: Minimum 3 Years
English: Intermediate English
Required Skills:
Client Relationship Management
Account Management
Customer Service
Communication & Presentation Skills
Problem-Solving
Team Coordination
Negotiation Skills
MS Office & CRM Knowledge
Shift:
Day Shift (Full time)
Salary:
₹35,000 per month (Fixed Salary)
Advantages:
Stable Full-Time Employment
Skilled Work Setting
Career Growth Opportunities
Leadership Development
Skill Enhancement & Training
Collaborative Team Environment
📌 Client Servicing Manager New Delhi
🏢 Million Link India Smelting
📍 New Delhi
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