We are on the lookout for a competitive Customer service to join our incredible team at Jenus Robo Companies in Pune.
Growing your career as a Full Time Customer service is an incredible chance to develop exceptional skills.
If you are robust in planning, cooperation and have the right personality for the job, then apply for the position of Customer service at Jenus Robo Companies today!
Job Details
Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking Customer Service Responsibilities list:
· Generate sales leads
· Identify and assess customers' needs to achieve satisfaction
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate,
valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Required skills:
Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality
Benefits of working as a Customer service in Pune: