As a Level 3 Technical Support Engineer in the VCF Division, you ll be responsible for resolving customer technical issues, ensuring a seamless support experience. The ideal candidate will be motivated, eager to learn, possess robust customer service skills, and embrace challenges.
In this role, you will:
Troubleshoot, research, and resolve issues using labs, log bundles, knowledge bases, and collaboration tools.
Partner with engineering, field teams, and technical experts to resolve issues, improving the customer experience.
Contribute to creating and updating knowledge articles for global circulation based on your troubleshooting experiences.
Engage with customers to provide world-class support and resolve queries efficiently.
📌 Technical Support Engineer Vcf Bengaluru
🏢 VMware
📍 Bengaluru
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