Job ResponsibilitiesHandle customer queries and concerns through email.
Provide accurate and professional responses to customers.
Understand customer issues and provide appropriate resolutions.
Maintain proper records of customer interactions.
Follow process guidelines, quality standards, and turnaround time.
Escalate complex or unresolved issues to the appropriate team.
Ensure positive written communication and customer experience.
Eligibility & RequirementsQualification: Graduation is mandatory.
Experience: Minimum 6 months of experience in Non-Voice / Email Support is mandatory.
Language: English + Any 1 Regional Language.
Good written English and strong comprehension skills.
Basic computer knowledge and typing skills.
Good attention to detail.
Candidates should be comfortable working from the office.
Job ResponsibilitiesHandle customer calls and understand their queries.
Provide appropriate information and solutions.
Resolve customer concerns professionally.
Maintain accurate customer interaction records.
Escalate complex cases whenever required.
Follow customer service and process guidelines.
Maintain good communication and service quality.
Eligibility & RequirementsQualification: Graduate / Undergraduate.
Experience: Freshers and experienced candidates can apply.
Language: English + Any 2 Regional Languages.
Positive verbal communication skills are mandatory.
Positive listening and customer-handling skills.
Basic computer knowledge.
Candidates should be comfortable working from the office.
📌 Email Support Executive Bengaluru (India)
🏢 VICTA EARLYJOBS TECHNOLOGIES PRIVATE
📍 India
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