Job Title: Team Leader (TL)

Key Responsibilities

Team Leadership:* Lead, supervise, and motivate a team of telecallers to achieve daily, weekly, and monthly sales targets.

Performance Monitoring:* Track KPIs such as call volume, conversion rate, revenue generation, and team attendance.

Coaching & Development:* Conduct regular training sessions and coaching to continuously improve team sales skills and performance.

Escalation Management:* Handle customer escalations and resolve complex issues professionally.

Reporting:* Prepare and submit daily, weekly, and monthly performance reports to management.

Quality Assurance:* Ensure team adherence to company policies, guidelines, and quality standards.





Strategy & Coordination:* Coordinate with management to plan and implement effective sales strategies.

Hiring & Onboarding:* Assist in recruiting, interviewing, and onboarding current telecallers as required.

Required Skills & Qualifications
Solid leadership, team management, and interpersonal abilities.
Excellent communication, sales negotiation, and objection-handling skills.
Proficiency in analyzing sales metrics, reports, CRM software, and Microsoft Excel.
Robust problem-solving, decision-making, and organizational skills.
Target-driven mindset with a passion for driving team success.

📌 Team Leader Thane
🏢 Really Agritech Private
📍 Thane