We are looking for a dedicated and customer-focused Field Service Technician to join our team. The candidate will be responsible for visiting customer locations to install, troubleshoot, and resolve issues related to RO INSTALLATION and related technical support.
Key Responsibilities
Attend and resolve assigned customer service tickets.
Install and configure Wi-Fi routers and internet devices.
Install, troubleshoot, and service of water purifier connections).
Diagnose and resolve connectivity and hardware issues.
Assist customers with mobile application setup and usage.
Ensure timely closure of service requests with quality customer support.
Maintain daily service reports and update ticket status.
Daily Targets
Resolve a minimum of 10 service tickets per day.
Travel approximately 80–100 km per day to customer locations.
Eligibility
Education: 12th Pass or above.
Prior experience in DTH, Broadband, Telecom, or Field Service is preferred. Freshers with technical knowledge can also apply.
Valuable communication and customer handling skills.
Basic knowledge of smartphones and mobile applications.
Mandatory Requirements
Own two-wheeler (Bike).
Valid Driving License (DL).
Willingness to travel extensively within the assigned area.
Working Hours
9–10 hours per day
Weekly Off: Any one day as a compensatory off.
Skills Required
Wi-Fi Installation
Hardware Troubleshooting
Customer Service
Mobile App Support
Time Management
Minimum English writing knowledge is must
Work Locations
Whitefield
HSR Layout
Bommanahalli
Electronic City
📌 Ro Technician Bommasandra
🏢 I Blue Manpower Secured Solutions
📍 Bommasandra
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