The ROW SHARP team is looking for a Tech / Product SME. In this position, you will be responsible for solving UTR system issues during new store, hub launches (tier1) and BAU (tier2).
You will work with tech, configuration, business and ops teams to optimize/shorten system readiness timeline for launches. You will partner with product and tech team to drive permanent solve for frequent issues.

This is an individual contributor position that requires a robust sense of business and operations, deep understanding of the UTR systems, customer obsession and a willingness to dive deep. If you are excited by removing blockers, optimizing system flows and accelerating the launches, this may be the next big career move for you.

A successful candidate will demonstrate:
Strong understanding of the UTR systems
Strong program skills
Ability to work with multiple stakeholders from various areas including operations, tech, product, and business
Ability to deliver on multiple deadlines and prioritize compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment




Ability to build solid relationships with stakeholders and key partners for the initiatives you’re owning/collaborating on
Ability to communicate clearly and effectively with developers, business owners, and senior business leaders

Key job responsibilities
Solve UTR system issues during current store, hub launches (tier1) and BAU (tier2).
Optimize/shorten system readiness timeline for launches.
Drive permanent solve for frequent issues.

A day in the life
Solve UTR system issues during new store, hub launches (tier1) and BAU (tier2).
Optimize/shorten system readiness timeline for launches.
Drive permanent solve for frequent issues.

About the team
The ROW (Rest Of World, which includes India, Japan, AMET, BR, MX, SG and AU) SHARP team is driving several innovations and optimizations in Amazon's Supply Chain and Fulfillment Centers, to bring the world’s most customer centric experience to the ROW countries.

📌 Tech Sme, Row Sharp Bengaluru (India)
🏢 ADCI - Karnataka
📍 India