Key ResponsibilitiesServe as the primary point of contact for clients.
Respond to client queries via phone, email, WhatsApp, and CRM.
Coordinate with internal teams to ensure timely project delivery.
Maintain accurate client records and update CRM.
Follow up on ongoing projects and client feedback.
Resolve customer issues promptly and professionally.
Assist with client onboarding, quotations, and service renewals.
RequirementsBachelor's degree in any discipline.
Excellent verbal and written communication skills.
Robust problem-solving and organizational abilities.
Proficiency in Microsoft Office and Google Workspace.
Knowledge of CRM tools is an added advantage.
Freshers or candidates with 1–2 years of client support/customer service experience are welcome.
Preferred SkillsCustomer-first attitude
Team player
Multitasking ability
Attention to detail
Time management skills

📌 Customer Support Specialist Chennai
🏢 Faucone Business Solutions Private
📍 Chennai