Job ResponsibilitiesHandle customer queries through voice and non-voice channels.
Understand customer concerns and provide appropriate solutions.
Respond to customer queries professionally and accurately.
Maintain proper records of customer interactions.
Escalate complex issues to the concerned team.
Follow process guidelines and quality standards.
Ensure a positive customer experience.
Job RequirementsMinimum 6 months of relevant customer support experience.
Strong verbal and written communication skills in English and Hindi.
Explicit and neutral communication with minimal MTI.
Positive customer-handling and problem-solving skills.
Basic computer knowledge.
Comfortable working in rotational shifts.
Immediate joiners preferred.
Job ResponsibilitiesHandle customer queries and provide appropriate assistance.
Understand customer requirements and resolve concerns.
Provide accurate information to customers.
Maintain records of customer interactions.
Escalate unresolved issues when required.
Follow process and quality guidelines.
Ensure professional customer service.
Job RequirementsGraduation is mandatory.
Excellent English and Hindi communication skills.
Clear and neutral communication with minimal MTI.
Good listening and customer-handling skills.
Basic computer knowledge.
Robust problem-solving ability.
Comfortable working from office.
📌 Customer Support Executive Bengaluru
🏢 Earlyjobs
📍 Bengaluru
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