We are hiring a competitive Customer Service Specialist to join our amazing team at Placement Hub in Gurgaon.
Growing your career as a Full Time Customer Service Specialist is an awesome chance to develop exceptional skills.
If you are strong in leadership, planning and have the right initiative for the job, then apply for the position of Customer Service Specialist at Placement Hub today!
We are hiring for customer services executive at gurgaon location
Process- Airlines ( Inbound)
Shift - 2.30 pm to 11.30 pm
9.30 pm to 6.30 am
Salary- Negotiiable
Expriance- Min 1 Year's
location- 49 gurugram
Customer Service Representative
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer serive
Benefits of working as a Customer Service Specialist in Gurgaon:
● Excellent perks
● Prospects to grow
● Attractive package
📌 Customer Service Specialist Urgent Hire Gurugram
🏢 Nameless
📍 Gurugram
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