The iOS Service Technician is responsible for diagnosing, troubleshooting, and repairing iOS devices, including iPhones, iPads, and other Apple products. This role requires technical expertise, excellent problem-solving skills, and a commitment to providing exceptional customer service.

Key Responsibilities:
Device Diagnosing and Troubleshooting:
Analyse and diagnose hardware and software issues in iOS devices.
Conduct thorough troubleshooting to identify root causes of problems.
Repair and Maintenance:
Perform repairs on iOS devices, including screen replacements, battery replacements, and other hardware repairs.
Conduct software updates, installations, and configurations.
Quality Assurance:
Ensure that all repairs meet quality standards and are conducted according to company guidelines.
Perform thorough testing of repaired devices to verify functionality.
Customer Interaction:




Interact with customers to gather information about device issues and provide transparent explanations of repair options.
Provide estimates for repair costs and turnaround times.
Inventory Management:
Maintain accurate records of parts and inventory used for repairs.
Order and restock necessary parts and supplies.
Documentation and Reporting:
Document all repair activities, including detailed descriptions of issues, actions taken, and parts used.
Generate reports on repair activities and maintain records for future reference.
Stay Updated on iOS Technology:
Keep abreast of the latest iOS updates, features, and technical specifications.
Continuously develop technical skills through training and self-study.

Job Type: Full time

Pay: ₹18,000.00 - ₹22,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Service Engineer Mangalore (India)
🏢 Consolidated Private
📍 India