About LetitbexAI:

LetitbexAI is a rapid-growing AI-driven technology company focused on building intelligent, scalable, and enterprise-grade solutions. We work at the intersection of AI, data engineering, cloud, and business transformation, helping organizations unlock real value from artificial intelligence.

Position: Servicenow Testing

Experience: Years

Notice Period: Can be considered up 15 Days

JOB DESCRIPTION:

ServiceNow QA/Tester to ensure the quality and reliability of ServiceNow implementations. The ideal candidate should have hands-on experience in testing ServiceNow modules, workflows, and integrations, with a strong understanding of ITSM processes.

Key Responsibilities:
Defining, documenting and executing test cases independently based on requirements for ITIL Processes. (Change Management/ Incident/Problem/CMDB)
Perform functional, integration, regression, and UAT testing
Validate customisations, workflows, and configurations




Provide testing expertise and coach/mentor the testing team around best practices in quality assurance methodologies, practices and techniques (this includes more junior Quality Assurance Analysts).
Test Service Catalogs, Forms, Flows, and Business Rules
Raise and track defects & issues and reporting proactively in tools
Collaborate with developers, BAs, and end-users to ensure quality delivery

Skills & Qualifications:
Bachelor’s degree in computer science, IT, or related field
3+ years of experience in ServiceNow testing
Familiarity with ITSM modules like Incident, Change, Problem, CMDB
Solid skills in manual testing, with basic knowledge of automation frameworks (preferred)
Valuable understanding of ITIL and Agile methodologies
Excellent communication and analytical skills

Nice to Have:
Experience with Postman or REST API testing
Experience with ATF (Automated Test Framework) in ServiceNow
ServiceNow System Administrator certification

📌 Servicenow Testing Bengaluru (India)
🏢 Letitbex Ai Tech Solutions
📍 India