Location: Jaipur
Salary: ₹20,000 – ₹30,000 per month
Working Days: 5 Days a Week
About the Role
We are looking for a dedicated and customer-focused Customer Support Executive to join our team in Jaipur. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and ensuring a high level of customer satisfaction.
Key Responsibilities
Handle inbound and outbound customer calls, emails, and chat support.
Resolve customer complaints and queries in a timely and qualified manner.
Maintain accurate records of customer interactions and transactions.
Escalate complex issues to the concerned department when necessary.
Follow up with customers to ensure resolution and satisfaction.
Maintain service quality standards and achieve performance targets.
Requirements
Graduate in any discipline (preferred).
1–3 years of experience in customer support or a similar role.
Excellent verbal and written communication skills.
Strong problem-solving and interpersonal skills.
Basic knowledge of MS Office and CRM tools.
Ability to work in a quick-paced setting.
Preferred Skills
Customer-centric approach.
Ability to handle pressure and manage time effectively.
Team player with a positive attitude.
Interested candidates can apply by submitting their updated resume.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Life insurance
Paid time off
Provident Fund