· Act as the primary point of contact for patients and their attendants.

· Guide patients regarding hospital services, procedures, and departments.

· Ensure smooth patient flow from admission to discharge.

· Address patient complaints and concerns promptly.

· Coordinate with departments for quick resolution.

· Coordinate between doctors, nursing staff, and patients.

· Verify patient eligibility under PMJAY scheme using BIS (Beneficiary Identification System).

· Assist patients in Ayushman card verification and registration.

· Ensure proper documentation before admission.

· Ensure accuracy of coding, package selection, and documentation.

QUALIFICATIONS:
Graduate in any discipline

EXPERIENCE:
Minimum 1–3 years of experience in Front Office/PRO/PMJAY handling in hospital sector Preferred

SKILLS & COMPETENCIES:
Knowledge of PMJAY portal and processes.
Solid documentation and coordination skills.
Valuable communication and follow-up abilities.
Salary is Negotiable for Deserving Candidate

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Front Office Executive / Pro Bhubaneswar
🏢 Aditya Ashwini Hospital
📍 Bhubaneswar