Robust experience in Desktop Support (L2) with knowledge of both Infrastructure and Application Support. Hands-on experience in Windows, Linux, and Mac OS administration. Valuable understanding of Active Directory, Outlook configuration & troubleshooting, printer troubleshooting (network/barcode), hardware & software troubleshooting, basic networking concepts (IP, DNS, DHCP), ticketing tools, user access management, application troubleshooting, and coordination with infrastructure teams for issue resolution. Experience in healthcare applications/HIS support will be an added advantage. Ability to handle L1 escalations and provide end-user support. Network troubleshooting methodology, printer issue resolution (network/barcode), Active Directory (password reset/user management), Outlook troubleshooting, DNS & DHCP fundamentals, ticketing

Pay: From ₹302,856.90 per year

Perks:
Health insurance
Provident Fund

Application Question(s):
Face to face

Experience:
Desktop support: 4 years (Preferred)
Application support: 4 years (Preferred)

Location:
Shiliguri, West Bengal (Required)

Work Location: In person

📌 Application Support Engineer Siliguri
🏢 orbitnext-tech.com
📍 Siliguri