Job Summary
We are hiring a Product Support Executive to manage client interactions, product demonstrations, and support for our software solutions. The ideal candidate should have positive communication, presentation, and client-handling skills with basic knowledge of software products.
Key Responsibilities
Understand and explain our software products: TruHR (HRMS), CRM, FAME, ERP, Payroll, Attendance, and Visitor Management.
Conduct product demos and presentations for clients.
Understand client requirements and recommend suitable solutions.
Handle client calls and provide prompt support.
Coordinate with internal teams to resolve client issues.
Visit client locations whenever required.
Build and maintain strong client relationships.
Share customer feedback with the Product & Development teams.
Required Skills
Excellent communication and presentation skills.
Strong product pitching and client-handling skills.
Good understanding of software products/SaaS applications.
Basic technical knowledge to explain product features.
Good coordination and problem-solving skills.
Willingness to travel for client meetings.
Qualification
Education: B.Tech, B.E., BCA, MCA, B.Sc. (Computers), BBA, MBA, or any Graduate.
Experience: Freshers to 2 Years.
Candidates with knowledge of HRMS, CRM, ERP, Payroll, or similar software products will be preferred.
Job Details
Employment Type: Full time
Work Mode: In office (Hyderabad)
Package: As per interview performance.
Eligibility: Candidates from Hyderabad or willing to relocate.
Immediate Joiners Preferred.
Job Types: Full-time, Permanent
Pay: From ₹300,000.00 per year
Benefits:
Flexible schedule
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Product Support Executive Hyderabad
🏢 Diyos Infotech
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.