We are hiring a energetic and organized Office Coordinator (Customer Support & Marketing) for our office.
Position: Office Coordinator – Customer Support & Marketing
Location: Shakti Nagar, Delhi
Key Responsibilities:
Handling phone calls and responding to customer inquiries
Managing customer orders and preparing dispatch reports
Coordinating with production and logistics teams
Following up with clients for orders, payments, and feedback
Supporting sales and marketing activities
Assisting in email campaigns, social media updates, and promotional initiatives
Maintaining customer databases and updating records in Excel/CRM systems
Requirements:
Excellent communication and interpersonal skills
Basic knowledge of marketing and customer relationship management
Proficiency in MS Excel, MS Office, and email communication
Ability to multitask and work in a rapid-paced environment
Prior experience in a similar role will be preferred