We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The ideal candidate will be responsible for assisting customers, resolving queries, maintaining positive relationships, and ensuring an excellent customer experience.
Key Responsibilities:
Handle customer inquiries through calls, WhatsApp
Provide accurate information and assistance to customers
Resolve customer concerns in a professional and timely manner
Maintain and update customer records in the system
Follow up with customers to ensure satisfaction
Coordinate with internal teams for issue resolution
Ensure a positive customer experience at every interaction
Maintain daily activity reports and follow-up records
voice process
Eligibility Criteria:
Any Graduate
Freshers and experienced candidates can apply
Good communication skills in English and Kannada
Basic computer knowledge
Strong listening and problem-solving skills
Customer-focused attitude
Preferred Skills:
Excellent Communication Skills
Customer Handling Skills
Problem-Solving Ability
Relationship Management
Basic MS Office Knowledge
Time Management
Benefits:
Fixed Salary + Performance Incentives
Day Shift
Training & Development Programs
Friendly and Supportive Work Workplace
Growth opportunities Opportunities
Performance-Based Rewards
Work Location: Bangalore
Job Type: Full time | voice process | Day shift
Pay: ₹20,000.00 - ₹34,230.88 per month
Advantages:
Health insurance
Paid time off
Provident Fund