We are looking for a dedicated and customer-focused Customer Support Associate to assist customers by resolving queries, providing product/service information, and ensuring a positive customer experience. The ideal candidate should have good communication skills, patience, and problem-solving abilities.
Key Responsibilities
Handle customer queries
Resolve customer complaints and provide appropriate solutions
Maintain accurate records of customer interactions
Provide information about products, services, and company policies
Escalate complex issues to the concerned department when required
Follow up with customers to ensure issue resolution
Maintain skilled and positive communication at all times
Achieve customer satisfaction and support targets
Required Skills & Qualifications
Excellent verbal and written communication skills
Basic computer knowledge and typing skills
Problem-solving and multitasking abilities
Ability to work in a team workplace
Patience and active listening skills
Minimum qualification: 12th Pass / Graduate (preferred)
Freshers and experienced candidates can apply
Pay: ₹10,000.00 - ₹13,500.00 per month
Advantages:
Health insurance
Provident Fund
Work Location: In person
📌 Customer Support Associate Raipur
🏢 Technotask Business Solutions
📍 Raipur
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