Experience: 1–3 Years (Freshers with excellent communication skills can also apply)
Location: [Location]
Department: Service
Key Responsibilities:
Follow up with students/parents for pending fee payments.
Ensure timely collections and achieve monthly targets.
Handle inbound and outbound calls professionally.
Resolve payment-related queries and maintain customer relationships.
Update payment records in CRM, Excel, or Google Sheets.
Maintain accurate follow-up records and reports.
Requirements:
Bachelor's degree in any discipline.
Strong communication and negotiation skills.
Basic knowledge of MS Excel, Google Sheets, and CRM tools.
Target-oriented with valuable time management and multitasking abilities.
Experience in collections, telecalling, customer service, or EdTech/BFSI is preferred.