We are seeking a dedicated and knowledgeable Customer Support Executive to assist users of Tally software. The ideal candidate will have a robust understanding of accounting principles and Tally functionalities, along with excellent communication and problem-solving skills.
Key Responsibility:
effective support to customers using Tally software.
Assist with installation, configuration, and updates of Tally
Escalate unresolved issues to the technical team and follow up on resolutions.
Stay updated with the latest Tally features and industry best practices.
Skills and Qualification:
Bachelor's degree in Commerce
Computer Knowledge must needed
1–2 years of experience in customer support or accounting software. (Freshers are also welcome), Training will be provided by the company.
Proficiency in Tally Software
Robust verbal and written communication skills.
Problem-solving mindset and customer-centric attitude.