We are hiring a polite, confident, and customer-focused Customer Support Executive to manage customer interactions and provide an excellent shopping experience for our jewelry brand. If you enjoy talking to people and solving problems, this role is for you.

Key Responsibilities:
Handle customer inquiries via phone calls, WhatsApp, Instagram, and other social media platforms
Guide customers with product details, pricing, and purchase support
Resolve complaints and issues in a qualified manner
Manage order confirmations, returns, exchanges, and follow-ups
Maintain customer records and daily reports
Build positive relationships with customers and ensure satisfaction

Requirements:
Valuable communication skills in Hindi & English




Basic computer knowledge
Strong customer-handling and problem-solving skills
Positive attitude and willingness to learn
Prior experience in customer service is a plus
Freshers are welcome to apply

Why Join Us?
Friendly work workplace
Growth opportunities
Performance-based incentives
Training provided

Job Type: Full-timeWork Location: In person

Interested candidates can apply now!

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Support Executive Jewelry Brand Domjur (India)
🏢 Nextwork Pvt.Ltd
📍 India