KEY RESPONSIBILITIES

First point of contact (SPOC) for candidates and focus of the role is to provide excellence in customer service and to

maximize the client experience.

Research and identify freelance interviewers across various platforms.

Evaluate Interviewers based on predefined criteria such as industry expertise, track record, client feedback,

Recruitment volume, success rate, pricing models, and specializations.

Conduct outreach and/or collect references, case studies, or portfolios where applicable.

Prepare comparison reports and scorecardsto assist in vendor selection.

Documentation and securing records from entities along with coordinate with HRs, Directors and other officials for

the interviews.

Handle candidate queries and escalation calls.

Ensure that the internal/external quality targets are met.

About COGBEE

COGBEE is an AI-enabled smart and cooperative candidate screening and interviewing platform. Its intelligent





screening mechanism enables talent acquisition teams to comprehensively conduct the entire recruiting process.

The creators of COGBEE are leaders in providing technology-powered solutions in the Talent Acquisition Vertical.

Other leading offerings from our trove include CAYPRO (ATS platform) and cFIRST (Background Verification

Service).

We are based out of Cincinnati (US) and Bengaluru (India), and are working with some of the leading business houses,

including a few Fortune 500 names, ISVS and other prominent enterprises across the globe. We take pride in providing

them with HR technology solutions that have proved Instrumental in their functioning over the years.

Pay: ₹23,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Customer Success Executive Ahmedabad
🏢 COGBEE
📍 Ahmedabad