We are looking for a well-presented and customer-focused Front Desk Executive to be the first point of contact for our laser and aesthetic clinic. The ideal candidate will manage client interactions, appointments, and administrative tasks while delivering a professional and welcoming experience.
Key Responsibilities
Greet and welcome clients in a friendly and qualified manner.
Manage appointment scheduling, confirmations, and follow-ups.
Handle incoming calls, WhatsApp queries, and walk-in clients efficiently.
Coordinate with therapists and doctors to ensure smooth daily operations.
Maintain client records, billing, and payment processing.
Ensure the reception area is clean, organized, and presentable at all times.
Handle client concerns politely and escalate when required.
Requirements
Graduate or equivalent qualification.
Minimum [1–2] years of experience in a clinic, salon, or hospitality industry.
Strong communication and interpersonal skills.
Basic computer knowledge (MS Office, CRM systems preferred).
Positive organizational and multitasking abilities.
Professional appearance and positive attitude.
Preferred Skills
Experience in aesthetic/dermatology clinic is a plus.
Sales-oriented mindset with upselling ability.
Knowledge of skincare treatments and services.
Salary & Benefits
Growth and training opportunities
Employee discounts on treatments