Role Summary

We are seeking enthusiastic and customer-focused Call Centre Executives to handle inbound

and outbound calls. The role involves assisting customers, resolving queries, providing accurate

information, and ensuring excellent service delivery while meeting performance targets.

Key Responsibilities

 Handle inbound/outbound calls in a skilled and courteous manner.

 Provide accurate information about University

 Maintain calling records and update databases/CRM systems.

 Escalate complex issues to the Team Leader/Manager as required.

 Ensure adherence to organization policies and customer service standards.

 Contribute to team performance and maintain a positive work setting.

Requirements





 Candidate must be having schooling from English Medium

 Minimum Qualification: Graduate

 Prior call centre/customer service experience preferred, but freshers may apply.

 Excellent communication skills (English, Hindi, and/or Gujarati).

 Basic computer knowledge and typing skills.

 Customer-oriented with problem-solving ability.

 Ability to work under pressure.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Call Center Executive Rajkot
🏢 Foursis Technical Solutions
📍 Rajkot