We are looking for a motivated and confident Customer Relationship Executive to connect with qualified leads, explain our company and program details, build strong customer relationships, and convert leads into successful enrollments/sales.
Key Responsibilities:
Contact qualified leads provided by the company.
Explain company services, programs, and perks clearly to customers.
Understand customer requirements and guide them accordingly.
Build and maintain positive relationships with customers.
Follow up regularly with interested leads.
Handle customer queries professionally and provide accurate information.
Achieve daily and monthly sales/conversion targets.
Maintain proper records of calls, follow-ups, and customer interactions in the CRM/system.
Coordinate with the internal team for smooth customer onboarding.
Requirements:
Valuable communication and convincing skills.
Basic knowledge of customer relationship management and sales.
Ability to handle calls professionally.
Positive attitude and target-oriented mindset.
Basic computer knowledge and CRM handling skills.
Prior experience in telecalling, sales, or customer support is an added advantage.
Preferred Skills:
Strong interpersonal skills.
Active listening and problem-solving abilities.
Confidence in handling customer conversations.
Ability to work in a fast-paced workplace.
Qualification:
PUC / Any Degree
Freshers and experienced candidates can apply.